We regretfully inform you that Derwentside Citizens Advice Bureau is now closed.
The Bureau has been closed by our membership organisation for reasons of governance. With regards to advice provided to our clients, the Bureau received a score of 81% for quality of advice at our recent audit and this is one of the highest in County Durham.
We appreciate that you may have had an ongoing case at the bureau but unfortunately we are unable to continue to assist and you will need to get in contact with another advice organisation.
Please click on this link to find details of other Citizens Advice Bureaux in the area and a dedicated advice line that you may contact for assistance.
We apologise for any inconvenience this may have caused you and hope that your enquiry reaches a satisfactory conclusion.
We appreciate your understanding at this time.
Staff at Derwentside CAB